Additionally, delete unnecessary files from local storage to free up some space and clear your cache. If your Chromebook cannot save your screenshots, change the download location and have the screenshots automatically go to Google Drive. If you can’t contact your IT admin directly, ask a teacher to request help on your behalf. For more information about the current policy, type chrome://policy in a new browser tab. Maybe they recently updated the settings to prevent users from taking screenshots. If your Chromebook is managed by an organization, contact your IT admin for further help. Take a new screenshot and check if your laptop can save it.Select Cookies and other site data and Cached images and files.Select Clear browsing data from All time.Launch Chrome, and navigate to More options.Try clearing your cache and check if this quick solution works for you. Delete unnecessary files from local storage, restart your laptop, and check the results. Make sure you’re not running low on storage space. If your download location is filled, and there’s not enough space left for your screenshot, Chromebook won’t be able to save the image. Then hit the Open button to set “My Screenshots” as your new screenshot download location.Create a new folder for your screenshots.Select Google Drive and hit the New Folder button.Go back to Downloads, and click the Change button.If the issue persists, have the screenshots automatically go to Google Drive. If you need to powerwash your device, you may lose your files. Ideally, don’t use the default “My Files” folder to save your downloads and screenshots. Try saving your screenshots to a different folder and check if the issue persists. Hit the Change button to select a different download location.
Check if your current download location settings are correct. Navigate to Chrome Settings, go to Advanced and select Downloads. To fix it, try changing the download location. This error usually indicates ChromeOS could not find your download location. Why Won’t My Screenshots save on Chromebook? Change the Download Location
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